Practical insights, transformation stories, and thoughtful perspectives on building human-centered workplaces.
In this article, I introduce the Principles/Intent/Intervention model: one cannot memorize what to do in an infinite number of situations. However one can hold principles, form an intent, and let the intervention follow.
A coaching mindset is the practice of staying present with another person without stealing their responsibility, even when doing so would feel faster, safer, or more impressive. In that refusal, people begin to grow under their own power.
When facing a situation where the client is not coachable, you may decide to step down and walk away. Or you may take the courage and perseverance to (re)build a partnership based on curiosity, authenticity, patience, and trust.
Four challenges myself, colleagues, mentors, and heroes in agile coaching have experienced, and four concrete ways that AI is being used to answer them.